so, between London and Edinburgh then!Kevo00 wrote:Well I use National Express a lot, usually on London-Durham, London-Edinburgh or Edinburgh-Durham journeys and had used GNER a lot before that.
They will push to look better than GNER. It was probably a PR Push by orders of Control. you check with the driver That you Can make up 5 or 10 minutes and the make it up along the route. Its an oldtrick that Virgin have used after operation princess failed and even FGW have used it... I just wish they would use trains and be on-time instead!
Usual story, there is not in reality much to be said for a change of name. It'll be interesting to see what its like in a year or so when the novelty wears off and National Express is normal. At the minute they are making a huge push on customer care so that everyone knows who is in charge - the WiFi is now free, but thats presumably because it doesn't seem to work very well and no one would pay for it. They also announce every single ticket restriction on each train which is a bit annoying, and seem to make announcements at every opportunity. Last night on the way back from Edinburgh there was slight delay at a crossing near Alnwick which made the train 5 minutes late. At every station the guy kept announcing how well the train was doing at making up the time, even when it was only 3 minutes late. So they have done a surprisingly comprehensive rebrand but of course its still the same old ECML.
Enjoy NXEC- I has EA to deal with instead. Anyone want a rogue 360 to deal with?
) - much nicer than the airplane-style things I find on Virgin and ScotRail's trains (and, I guess, most other modern trains).